Refund Policy
Need assistance or have a question about ordering? Contact us at hello@everlymade.com.
Refund Policy
All sales are final. We do not accept returns or exchanges but please contact us within 3 days of delivery if you have an issue with your order.
Cancellation Policy
To expedite shipping fulfillment, orders are processed right away. We are unable to accept cancellations.
Reworks/Repairs
If there is an issue with your item, we may be able to repair or rework your piece. Email us at hello@everlymade.com to process a rework. This includes length, chain breaks, size of your piece, personalization issues, etc. Reworks are handled case by case depending on the issue and can be complimentary or completed for a small rework fee.
We do not warranty against tarnish. It is important to follow the care guidelines included with your piece and also found on our website here.
Defective Items
If there is a defect/issue with your order when it arrives, please contact us within 3 days of delivery.
Discount Codes
Multiple discounts and multiple discount codes are not permitted on one transaction. Some exclusions apply on discount codes such as items marked "additional discounts do not apply" or "not valid with discount codes" or "discount codes do not apply".
Discount codes not valid on gift cards.
CYBERWEEK - Exclusions apply on items marked "additional discounts do not apply".
International Orders
The buyer is responsible for all customs fees and taxes. We are not responsible for items returned to us due to items left at customs.